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THE TEMPUR® REFURBISHMENT PROGRAMME
HOW DOES IT WORK?
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Key to all Firm Elite mattresses is the supportive top layers of TEMPUR® Support and Extra Support Material providing the pressure relieving benefits you expect from TEMPUR®. Easy to maintain, these no turn mattresses come with removable covers washable up to 60°C.
Be sure to add your bonus TEMPUR® Mattress Protector worth up to £149* to your cart after you select your mattress. LEARN MORE >
*Based on super king sizes. (Please note: this range is not included in the FREE Pillow Promotion.)
Outlet mattresses have separate T&Cs. The Outlet Mattress Home Trial is for 30 nights only.
Availability changes daily. If you cannot 'add to basket' today's stock has sold out. Please check another day.
When paying using interest free payments, your delivery address must be the same as the one you supply when completing your credit application.
All measurements are approximate. Please allow for a tolerance of +/- 2cm.
All TEMPUR® Firm Elite Mattresses feature TEMPUR® Support Material overlaying our all-important TEMPUR® Extra Support Material. While you rest, these layers work together to cushion you in an innovated combination of pressure relief with essential support, so you sleep better...
Once you settle into your most comfortable position, your body weight is redistributed, reducing pressure whilst you sleep. Support, comfort and durability are uncompromised so you experience less tossing and turning during the night and wake up feeling refreshed. To make sleep even sweeter, TEMPUR® Firm Elite Mattresses have the added benefits of removable covers, washable at 60°C, and are low maintenance because there is no need to flip or turn them over.
TEMPUR® Firm Elite Mattresses are produced in a depth of 25cm and a variety of standard sizes. Items listed in the Outlet section are dependent on availability. If you see the one you want, order it now before someone else does!
Please note covers may vary from the one shown. We will supply the item you have purchased or the nearest equivalent which may be a higher specification at no extra cost to you. The decision to send an upgraded item is dependent on what is available at the time you place your order. Each listing shows the minimum specification you can expect to receive. Our refurbishment programme operates on a first come first served basis. We do not offer a reservation service for items listed in this category.
Every Firm mattress also uses TEMPUR® Material, composed of a secret formula born from technology first developed by NASA and then used onboard the Space Shuttles. Sleep on a TEMPUR® mattress to experience
Viscoelastic cells that actively mould and adapt to your body
Ultimate comfort and support
A great night's sleep, night after night
All of our mattresses are made with removable covers washable at temperatures of up to 60°C. Our Firm Elite mattresses even come with QuickRefresh™ covers that feature an easy zip-off top, so you can keep your mattress clean and fresh with minimal effort.
Caring for refurbished TEMPUR® Firm Elite Mattresses - Find out more
In the main, refurbished TEMPUR® products have either been previously sold directly by TEMPUR® or via one of our stockists and subsequently returned. Often this is after a home trial where the consumer has changed their mind about the feel of their mattress and chosen another model better suited to their needs. Another reason may be that an item has incurred minor cosmetic damage during handling. Occasionally the item may be an ex-display model which has been on show in one of our own stores or at an authorised stockist.
Each product is evaluated under a strict set of guidelines by a member of the TEMPUR® team to ensure it is safe to use. Covers will have been removed and washed at temperatures of up to 60°C to refresh them before the item is made available for sale.
All mattresses purchased from the TEMPUR® Online Outlet are repackaged before they are dispatched. Each one is double bagged to keep it clean whilst in transit.
For pillows, where possible, we will recycle the original packaging, provided it is clean and intact. Occasionally boxes used may show signs of cosmetic damage, but this will not impact on the future performance of the product contained within.
Yes. This service is free. If you decide TEMPUR® is not for you, we have a 30 night money back returns policy for refurbished mattresses and 14 nights for pillows. This is subject to the item you are returning, being received back at our distribution centre in the same condition as when it was dispatched. Once it has been successfully checked and re-inspected, we will be in touch regarding your refund. To find out how our returns process works, go to our Returns page.
Yes. All of our refurbished products are covered by the TEMPUR® Quality Guarantee, just the same as our new products. That's 10 years for a mattress and 3 years for a pillow. To find out more visit our Quality Guarantee page.
Covers may vary from the one shown on our website. We will supply the item you have purchased or the nearest equivalent which may be a higher specification at no extra cost to you. The decision to send an upgraded item is dependent on what is available at the time you place your order. Each listing shows the minimum specification you can expect to receive. Our refurbishment programme operates on a first come first served basis. We do not offer a reservation service for items listed in Outlet.
We release refurbished products for sale only after final inspection has been completed. Availability is very much dependant on what has come back to us at any specific point in time. These items sell quickly. All we can advise is just keep checking and don’t delay ordering if the right item for you shows as in stock.
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