30 NIGHT TOPPER TRIAL
We're so confident that a TEMPUR ONE™ Topper will give you the best night's sleep of your life, that we're willing to let you try one in your own home for a full 30 nights.
Here's more info about how it all works:
- Buy a TEMPUR® topper direct from us via this website.
- We'll deliver to your nominated address.
- Sleep on your new topper for 30 nights to get used to the amazing comfort and support it offers. (In taking part in a home trial you agreed to keep your topper for a minimum of 14 nights to adapt to the unique feel of TEMPUR®.)
- If you're not happy, contact us! Our Customer service team will work with you to answer your questions and resolve your concerns.
A few things to note should you change your mind
- Your trial begins the day after your topper has been delivered and is for 30 consecutive nights only.
- If, after 30 nights we can't find a way to make you happy, let us know during but not later than the end of first day immediately after your 30 night trial has ended. We'll take the topper back and reimburse your purchase price.
- During your 30 night trial, we ask that you retain all packaging until it has been completed. If you change your mind you will need it to send your topper back to us.
- Returns are FREE provided you notify us via our Online returns request form and use the freepost label which we will provide you.
- Please note: should you undertake to return the item by another means we will not be able to reimburse you for any costs which you may incur.
Terms & Conditions - the basics
For full details please see our Terms & Conditions*, but here are some key points to be aware of:
- This trial is available only for orders placed directly with TEMPUR UK Ltd.
- Only one topper trial is available per household/delivery address. (see Terms & Conditions, clause 14).
- In taking part in this trial you agree to use a mattress protector to prevent your topper becoming unnecessarily stained or soiled. If you do not already own one, TEMPUR® mattress protectors are available for purchase from uk.tempur.com. If, when ordering your topper you choose to buy a mattress protector direct from us for the duration of the trial, the value paid will also be refunded in the event that you return both items to us.
- IMPORTANT: This trial will only apply to toppers listed on this website. and, unless indicated against the item concerned, any toppers listed in Special Offers, do not form part of this offer.
- Outlet refurbished toppers: Toppers listed in this category have a 14 night home trial only. Separate Terms and Conditions apply.
*Terms and Conditions for orders made via a stockist may vary.
