IMPORTANT: If you have opted to send items back by either method 2 - FREEPOST, or method 3 - at your own expense, please wait for us to authorise your request first. We need to provide you with a unique reference number before you dispatch your unwanted items.
To speed up your refund we recommend you print off a copy of this request form and enclose it in your parcel.
If you prefer to post your Online Return Request Form back to TEMPUR UK Ltd, you can download a PDF copy to print off:
Remember to complete all sections and sign where indicated before returning to this address:
Att Customer Services
TEMPUR UK Ltd
Tempur House
Caxton Point
Printing House Lane
Hayes
Middlesex
UB3 1AP
Please ensure you obtain proof of posting in the event of our non-receipt of this document.