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THE TEMPUR® REFURBISHMENT PROGRAMME
HOW DOES IT WORK?
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A refurbished TEMPUR Original SmartCool™ gives you the ultimate feeling of tailored support and cooling comfort. Shaped from TEMPUR® Material, billions of ultra-sensitive cells precisely adapt to the curvature of your head, neck and shoulders for comforting pressure relief.
The innovative cool-to-the-touch cover is embedded with SmartCool™ Technology which absorbs excess heat to keep you feeling cool and fresh, from the moment you lie down.
Outlet pillows have separate T&Cs. The Outlet Pillow Home Trial is for 14 nights only.
Zero rated VAT purchase for eligible customers only
Availability changes daily. If you cannot 'add to basket' today's stock has sold out. Please check another day.
When paying using interest free payments, your delivery address must be the same as the one you supply when completing your credit application.
More ideas for a great night's sleep...
Smaller items are sent direct to you by courier unless they have been ordered with a mattress or bed.
All measurements are approximate. Please allow for a tolerance of +/- 2cm.
Cover Composition: 61% polyester, 38% Polyethylene, 1% Elastane
Dos
Don'ts
Please do not attempt to wash, sponge or dry clean the pillow itself. Doing so will invalidate your product guarantee. There is a high possibility you will cause irreversible damage, destroying the benefits of comfort and support which the TEMPUR® Material provides.
For more hints, tips and general information on looking after your product, please see our Product Care Information page.
In the main, refurbished TEMPUR® products have either been previously sold directly by TEMPUR® or via one of our stockists and subsequently returned. Often this is after a home trial where the consumer has changed their mind about the feel of their mattress and chosen another model better suited to their needs. Another reason may be that an item has incurred minor cosmetic damage during handling. Occasionally the item may be an ex-display model which has been on show in one of our own stores or at an authorised stockist.
Each product is evaluated under a strict set of guidelines by a member of the TEMPUR® team to ensure it is safe to use. Covers will have been removed and washed at temperatures of up to 60°C, depending on the model, to refresh them before the item is made available for sale.
Each product is evaluated under a strict set of guidelines by a member of the TEMPUR® team to ensure it is safe to use. Covers will have been removed and washed at temperatures of up to 60°C, depending on the model, to refresh them before the item is made available for sale.
Yes you can! We currently offer a 14 night pillow trial on all of our refurbished standard pillows. Available in either a classic, specially shaped or ergonomic design, there are many different models to choose from. For full terms and conditions please visit our 14 Night Pillow Trial page.
Yes All of our refurbished products are covered by the TEMPUR® Quality Guarantee, just the same as our new products. That's 10 years for a mattress and 3 years for a pillow. To find out more visit our Quality Guarantee page.
Covers may vary from the one shown on our website. We will supply the item you have purchased or the nearest equivalent which may be a higher specification at no extra cost to you. The decision to send an upgraded item is dependent on what is available at the time you place your order. Each listing shows the minimum specification you can expect to receive. Our refurbishment programme operates on a first come first served basis. We do not offer a reservation service for items listed in Outlet.
We release refurbished products for sale only after final inspection has been completed. Availability is very much dependant on what has come back to us at any specific point in time. These items sell quickly. All we can advise is just keep checking and don’t delay ordering if the right item for you shows as in stock.
A TEMPUR® Ergonomic pillow provides tailored support and comfort to help improve how you sleep, every single night. Our pillows are made from TEMPUR® Material. Inside, billions of ultra-sensitive cells precisely adapt to the curvature of your head, neck and shoulders for comforting pressure relief. Experience the TEMPUR® Ergonomic pillow range for the perfect balance of comfort and support, as you enjoy true, restful sleep.
Made with TEMPUR® Material, the TEMPUR® Ergonomic pillow conforms to the silhouette of your head and neck like never before. So you can fully relax into a restful sleep.
Made with TEMPUR® Material inside that respond to your exact shape, weight and warmth, conforming to your head, neck and shoulders and relieving pressure for the ultimate comfort and support.
How to optimise your sleep
Optimise your sleep by choosing a pillow that helps support your body in its neutral position. Here’s how you can see if the TEMPUR Original® pillow is your natural fit. This pillow is for back and side sleepers.
When it comes to size, we suggest starting with your upper body size, then considering your mattress feel and body type to assess if you need to size up or down.
Next, look at the firmness of your mattress. The softer it is, the more you will sink in, so you will more likely need a smaller pillow. If you like a firmer mattress, then a larger size pillow is preferable.
A further step is to consider your body type, including body frame, height and weight. For a smaller body type with a shorter head-to-shoulder distance a smaller pillow choice would be beneficial, while for a larger body type with a longer head-to-shoulder distance, more sinking into the mattress will occur, and a larger size pillow may be more ideal.
Remember this is only a recommendation. For a fully tailored solution, visit your nearest TEMPUR® store.
TEMPUR SmartCooltm Pillow Covers Washable Up To 40°C
Your pillow is vital to your health and well-being, so it’s important to keep it clean and fresh. Our easy zip off pillow covers are machine washable at up to 40°C. Then line dry before you pop them back on. Spares are also available.
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