TEMPUR® OFFICIAL STORES, OUTLET & ONLINE NEWS UPDATE
Our stores may be closed but we're open for business online

What's happening at our Official TEMPUR® Brand Stores, Outlets and Online?

Our retail stores are temporarily closed but you can still buy all our products, from mattresses to sleep masks, online with free delivery to Mainland UK.

Our teams are still working hard to help you enjoy a great night’s sleep as soon as possible, but please bear in mind delivery times may be longer than usual.

To keep everyone safe, there are some temporary changes to our normal delivery and installtion service which you need to be aware of.

If you purchased a mattress and/or bed base from either our official brand stores, outlet shops or from our website before 23rd March 2020, it is highly likely there will be an extended delay for delivery to your home.

Our hardworking warehouse and logistics teams are still operational, but our home delivery service has been greatly reduced. Our Customer Services Team is in the process of contacting everyone likely to be affected.

During this difficult period, we are continuing to follow government guidelines to keep contact times to a minimum. If your delivery has been scheduled, unless you are subsequently notified otherwise, our crews will still bring your furniture into the entrance hallway of your home. To keep both you and them safe, however, our installation and disposal service has been suspended.

On the day they call, we ask you not to put our team members under pressure to do more than currently stipulated. We are acting in everyone’s best interests, customers and crews alike.

If you have any other questions about an existing order, or are considering placing one but need some advice, please visit our Contact Us page. Our Customer Services team can still be reached by email. They will get back in touch with your shortly.

Stay safe

TEMPUR UK Ltd

Please keep checking this page for the most up-to-date information about our shops.

Click on the + sign against each link below for info about your local store: