TEMPUR® OFFICIAL STORES, OUTLET & ONLINE NEWS BULLETIN

What's happening at our Official TEMPUR® Brand Stores, Outlets and Online?

24.03.2020 UPDATE: Temporary changes to our delivery and installation service

Further to updates issued by the UK Government on 23 March 2020, we must advise that if you have already purchased a mattress and/or bed base from either our official brand stores, outlet shops or from our website it is highly likely there will be an extended delay for delivery to your home.

Our hardworking warehouse and logistics teams are still operational, but our home delivery service has been greatly reduced. Our Customer Services Team is in the process of contacting everyone likely to be affected.

During this difficult period, we are continuing to follow government guidelines to keep contact times to a minimum. If your delivery has been scheduled, unless you are subsequently notified otherwise, our crews will still bring your furniture into the entrance hallway of your home. To keep both you and them safe, however, our installation and disposal service has been suspended.

On the day they call, we ask you not to put our team members under pressure to do more than currently stipulated. We are acting in everyone’s best interests, customers and crews alike.

Stay safe

TEMPUR UK Ltd

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