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Getting used to the feel

If a TEMPUR mattress or pillow is new to you, and you’re used to a traditional mattress, your TEMPUR mattress may initially feel different. With its high level of support sometimes you have to become used to each other.
 

That "new product" smell

Some people notice a slight odour to their new mattress — this can come from our TEMPUR material manufacturing process. This smell is normal and usually disappears before the product reaches you. Sometimes, however, this smell may still be noticeable. It usually disappears after a few weeks. It can help to take the steps recommended in “Break-in period” below; that will help the TEMPUR material cells fully open and release the smell.
 

Adjusting to room temperatures

The TEMPUR material which makes up your mattress is sensitive to temperature — that’s what helps it conform to your body and give you that outstanding comfort and support. In cooler rooms of 18°C or less, your mattress will naturally feel a bit firmer, when you lie on it. As the TEMPUR material responds to your body temperature it becomes softer. When you get off of the mattress or pillow, it will return to its previous state.
 

Break-in period

You can speed up the break-in period by simply spending time on your bed: reading, watching TV or playing with the kids or grandkids. The extra movement will help the cells in the TEMPUR material to fully open (some may have remained closed after manufacturing). As they open, they are able to “breathe“ and respond to weight and temperature, but they always return to their original shape.
 
If you have a new TEMPUR pillow, you can speed up the break-in period by “Rolling” the pillow from one end to the other (as you may roll a sleeping bag up) then repeating this from the other end.