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If you have any questions about shopping online with Tempur, you can call us on the number below, please check our FAQ page before calling as it may save you some time.

  • To get product information
  • To place an order
  • To progress an existing order, you can find your order details in the My Account section
  • Ask about shipping or delivery
  • Ask about cleaning your mattress, see our Care and Maintenance  
  • Change your contact details, so we can keep in contact with you
  • Unsubscribe from our marketing program, see our Privacy Policy
  • Guarantee registration, you can register your guarantee online here

By Phone

08000 111 083

Lines open Monday to Friday 9am to 5:30pm.

Lines are closed during UK bank holidays

We have a message taking service for out of hours queries, we always return your call by the next working day.

By Email

Our dedicated email address:

customerservice@tempur.co.uk

We aim to respond the following working day

By Post

Customer Service
TEMPUR UK Ltd
TEMPUR
Caxton Point
Printing House Lane
Hayes
Middlesex
UB3 1AP

Allow 7 days for a response

Registered in England No: 274 8033